Status Update from Charmaine Preiss, Executive Director - 2/08/23Brandermill Woods independent living angle

Status Update from Charmaine Preiss, Executive Director - 2/08/23

Wednesday, February 8, 2023

Health Care Community – The Haven, Assisted Living, and Memory Care

The transmission rate continues to increase for Chesterfield County to 18.87%, we are still on HIGH status. There are no new cases in the Haven and residents are recovering well. We have 3 new residents in Assisted Living who are Covid positive and are quarantined. We continue to contact trace and test as required. The Department of Health continues to approve of the steps we are taking at this time. We continue to follow the latest guidance from the Centers for Medicare and Medicaid Services (CMS), the Centers for Disease Control and Prevention (CDC), and the Virginia Department of Health (VDH).  

We will continue to serve meals in residents' rooms and do one-on-one activities. If taking a resident to an outside MD appointment we encourage you and your loved one to wear a mask even if it is not required by the office.

The kiosk at the Haven and Assisted Living entrance has been reinstalled to assist in screening everyone entering our buildings. The kiosk will check temperatures and ask several questions before you are allowed to enter.  

Please wear well-fitting masks, surgical or KN95 at all times, perform hand hygiene, and practice physical distancing. Do not mingle in the common areas of the community. Please do not visit your loved one and contact your doctor if you are experiencing any of the following symptoms: sore throat, severe lingering headache, sinus/head pressure, head congestion, runny nose, nausea, cough, and fatigue.  

Visitors who are unable to adhere to our core principles of COVID-19 infection prevention that are consistent with the guidance for nursing homes will not be permitted to visit or should be asked to leave.  

For further questions regarding protocols, contact: Jennifer Pitzer at 804-379-7100 ext. 187 or

The “Be a Positive Intent S.T.A.R.” campaign will be ongoing until December 31, 2023.  Please share with us if you witness a situation where this is demonstrated and how the outcome was affected by the assumption of positive intent.

Please continue to support and encourage our team members as they do everything in their power to stop the spread.