memory communities richmond va

frequently asked questions.

What is Assisted Living – Memory care unit?

Assisted Living is designed for individuals who require assistance with everyday activities such as meals, medication management or assistance, bathing, dressing and transportation. Some residents may have memory disorders including Alzheimer's, or they may need help with mobility, incontinence or other challenges. The Memory care unit has the additional benefit of providing a secure environment to accommodate for those individuals with safety awareness issues through our state of the art wander guard system. Our community provides structured activities with highly trained staff that provides an environment that strives to ensure our residents remain at their highest level of functioning.

Is the staffing different in the Memory care unit?

Yes. Not only is the staff to resident ratio higher than in a traditional assisted living setting, all staff members a specifically trained to work with the memory impaired.

How are meals served?

All meals, snacks, and beverages are served family style. While breakfast, lunch and dinner are served at general times, we try to respect and support the lifestyles our residents have practiced all their lives. Late risers and early risers may not necessarily eat breakfast together. Lunch and dinner are usually served during a general time frame.

Who licenses the Memory Care Unit?

In the state of Virginia, Assisted Living facilities are licensed by the Department of Social Services.

What is provided?

Room and Board, meals, snacks and nourishment, medication administration and monitoring, assistance with ADL (activities of daily living), housekeeping, transportation, therapy, 24 hour security and full program of social activities.

What are the requirements for admission to the Memory Care Unit?

Residents that require placement in a Memory Care Unit have gone through an extensive assessment by their physician and Brandermill Woods staff to provide the documentation needed for this home like but structured setting. We will work very closely with the family members to ensure there is a clear understanding of our environment and its suitability for their loved ones.

Does my health insurance (Medicare & Medigap) pay for Memory Care units?

No, health insurance does not cover the costs of Assisted Living. However, certain health services (therapy, physician services, durable medical equipment) are billed to insurance if applicable. Brandermill Woods will also assist in billing an individual’s Long-Term Care health insurance if applicable.

Does The Memory Care Unit offer different types of floor plans?

All of our apartments are private and we have three different floorplans to choose from.

Are the apartments furnished?

No, resident brings their own furniture and may decorate as they wish.

How do you handle wandering behavior?

The Holly Inn is designed to provide a safe and secure environment for those with early, middle and late stages of Alzheimer’s and other related dementias’. In addition we have an outdoor courtyard that lies within our state of the art, alarmed security system.

Do you have an emergency action plan?

We have a written emergency plan that is reviewed and tested every year. Our plan addresses the following types of emergencies:

  • Weather emergencies such as tornadoes, hurricanes and winter weather
  • Security incidents such as bomb threats, terrorism and active shooters
  • Natural disasters such as earthquakes and floods

All staff are trained on emergency procedures. They participate in drills and exercises to test their knowledge. Residents are asked to take part in all drills so they can know what to expect in an actual emergency. Our emergency plan includes procedures for communication.